CaptionAccess is owned and run by people who are deaf and hard of hearing.

Why is that a big deal? Because we use captioning services ourselves — it's a communication lifeline for us. We know what first-class captioning means and how important captioning is to people who need it. Our business philosophy and practices are pretty simple: Treat customers how we want to be treated ourselves.

Bill Graham
Founder
Picture of King Jordan, Past President, Gallaudet University
King Jordan
Past President, Gallaudet University

“Technology is changing the way people receive information and the way people are trained and educated. When educational webcasts are not captioned then people who are deaf or hard of hearing don’t have the same access or the same opportunity to learn that people who can hear do. It's so easy and inexpensive to get webcasts captioned — If webcasters knew how many more people they could reach with the simple addition of captions, it would seem a no brainer to add them. CaptionAccess is unusual among captioning companies in that it advocates and educates for online inclusion in addition to providing services to make it happen.”

Picture of Kimberly Heibner, Interpreter for the Deaf, NIC Master, Southern Illinois University at Carbondale
Kimberly Heibner
Interpreter for the Deaf, NIC Master, Southern Illinois University at Carbondale

“It has been a pleasure working with CaptionAccess. SIU requires the use of remote CART services for both an online student and a student onsite. CaptionAccess delivers first-rate captioning services in a professional, dedicated manner. They are easy to work with and have gone above and beyond the call of duty by traveling to the classroom to provide technical hands-on assistance. We would recommend CaptionAccess to any school that requires the use of all-around quality captioning services.”

Picture of Kathleen Collins, Publisher, Inside Higher Ed
Kathlene Collins
Publisher, Inside Higher Ed

“CaptionAccess has provided captioning for deaf and hard-of-hearing participants for all Inside Higher Ed webinars since September, 2012. We do as many as four a month, on topics that range from the arcane (competency education and assessment) to the REALLY arcane (game design elements in online course development). We can have as many as four presenters talking over each other in fast-paced events. CaptionAccess does a fantastic job -- captioners are scheduled quickly, show up on time, do a wonderful job during the live event, and provide transcripts in 24 hours (often less). The good will Inside Higher Ed has accrued by providing this simple (and very economical) service is enormous. And CaptionAccess is a genuine pleasure to work with.”

Picture of Grant Peelle, Director,
Grant Peelle
Director, "I'm Fine, Thanks"

“As filmmakers, it is our primary goal to connect and effectively communicate with our audience, which is why we chose CaptionAccess to caption both our movie trailer and our feature documentary, "I'm Fine, Thanks." Without captioning, we are limiting the effectiveness of our storytelling. We see captioning as an essential piece in our storytelling arsenal and CaptionAccess made this additional tool very successful for us.”

Picture of Johnny B. Truant, Author and podcaster
Johnny B. Truant
Author and podcaster

“CaptionAccess has opened my eyes to the value of captioning, transcribing, and generally making the work I do online more accessible. By providing access, I'm getting deaf and hard-of-hearing people signing up for workshops and events they never could have signed up for before… which means more sales, which means more income. Consider me sold!”

Picture of Margreta von Pein, Member, Bay Area Association for Disabled Sailors
Margreta von Pein
Member, Bay Area Association for Disabled Sailors

“CaptionAccess patiently walked me through the set up with two practice sessions before my meeting. CaptionAccess and the writer were flexible, friendly, and continually helpful. All was done affordably. I feel I can contact CaptionAccess anytime with a difficult captioning project on short notice and they will be there for me.”

Picture of Marca Bristo, President & CEO, Access Living
Marca Bristo
President & CEO, Access Living

“Industry leaders across all private, public and non-profit sectors express a commitment to diversity, but the principle is often overlooked when applied to people with disabilities. A prime example of this oversight is non-captioned videos and webinars, which send potential consumers, customers, and partners the message: "you are not wanted here." As more of us acquire the tools to produce online content, it is critical that we integrate captioning into our programming. This will benefit not only people who are Deaf and hard of hearing, but also people learning English, children learning to read, airport travelers, and many others. Like many things related to accessibility, what works well for people with disabilities, works well for just about everybody.”

Picture of Joe Karlovits, Former CEO and Founder, VITAC
Joe Karlovits
Former CEO and Founder, VITAC

“CaptionAccess really makes a difference for deaf and hard-of-hearing employees. Their services open communication to one of the most important aspects of work: meetings. And I think it’s a bonus that the company is owned by a deaf entrepreneur. Employers have every reason to use their services, and I recommend that they do.”

Picture of Lauren E. Storck, President, Collaborative for Communication Access via Captioning and CaptionMatch.com
Lauren E. Storck
President, Collaborative for Communication Access via Captioning and CaptionMatch.com

“Corporate meetings are costly and it's best to have everyone on the 'same page' to maximize productivity and meaningful exchange among all there. Inclusion of CART is so useful for the group, since participants can maximize their various skills while having the transcript to review after the meeting too. Companies like CaptionAccess provide vital services for millions of people who need captioning for communication.”