CaptionAccess is owned and run by people who are deaf and hard of hearing.

Why is that a big deal? Because we use captioning services ourselves — it's a communication lifeline for us. We know what first-class captioning means and how important captioning is to people who need it. Our business philosophy and practices are pretty simple: Treat customers how we want to be treated ourselves.

Bill Graham
Founder
Picture of Brian Jensen, Director of Emerging Markets, Communication Service for the Deaf
Brian Jensen
Director of Emerging Markets, Communication Service for the Deaf

“From last-minute teleconference calls to multi-day board meetings, CaptionAccess provides awesome customer service and technical support, fulfilling every assignment for CSD nearly on-demand.”

Picture of King Jordan, Past President, Gallaudet University
King Jordan
Past President, Gallaudet University

“CaptionAccess is unusual among captioning companies in that it advocates and educates for online inclusion in addition to providing services to make it happen.”

Picture of Caraline Browning, Deaf & Hard of Hearing Coordinator/Interpreter at Northern Kentucky University
Caraline Browning
Deaf & Hard of Hearing Coordinator/Interpreter at Northern Kentucky University

“When it comes to customer services, being a real team player, and technical assistance, all of the wonderful people working with CaptionAccess are truly professionals. We recommend CaptionAccess to anyone looking for captioning services from professional, accurate, and punctual individuals.”

Picture of Kathleen Collins, Founder, Inside Higher Ed
Kathlene Collins
Founder, Inside Higher Ed

“CaptionAccess does a fantastic job—captioners are scheduled quickly, show up on time, do a wonderful job during the live event, and provide transcripts in 24 hours (often less).”

Picture of Grant Peelle, Director,
Grant Peelle
Director, "I'm Fine, Thanks"

“As filmmakers, it is our primary goal to connect and effectively communicate with our audience, which is why we chose CaptionAccess to caption both our movie trailer and our feature documentary.”

Picture of Johnny B. Truant, Author and podcaster
Johnny B. Truant
Author and podcaster

“CaptionAccess has opened my eyes to the value of captioning, transcribing, and generally making the work I do online more accessible. Consider me sold!”

Picture of Margreta von Pein, Member, Bay Area Association for Disabled Sailors
Margreta von Pein
Member, Bay Area Association for Disabled Sailors

“I feel I can contact CaptionAccess anytime with a difficult captioning project on short notice and they will be there for me.”

Picture of Marca Bristo, President & CEO, Access Living
Marca Bristo
President & CEO, Access Living

“As more of us acquire the tools to produce online content, it is critical that we integrate captioning into our programming. Like many things related to accessibility, what works well for people with disabilities works well for just about everybody.”

Picture of Joe Karlovits, Former CEO and Founder, VITAC
Joe Karlovits
Former CEO and Founder, VITAC

“CaptionAccess really makes a difference for deaf and hard-of-hearing employees. Their services open communication to one of the most import an aspects of work: meetings. And I think it’s a bonus that the company is owned by a deaf entrepreneur.”

Picture of Lauren E. Storck, President, Collaborative for Communication Access via Captioning and CaptionMatch.com
Lauren E. Storck
President, Collaborative for Communication Access via Captioning and CaptionMatch.com

“At corporate meetings, inclusion of CART is so useful in keeping everyone on the same page. Participants can maximize their various skills while having the transcript to review after the meeting, too.”