Founder & CEO
Bill has been a relentless advocate for captioning since becoming deafened as an adult. He co-founded the Association of Late-Deafened Adults (ALDA)
and has served on numerous national boards and committees related to captioning and disability, as well as the Gallaudet University Board of Trustees. He is featured in the book Great Deaf Americans
. Bill also spent a decade as a manager at Microsoft Corporation. He’d be a cross-country ski bum if he had the time.
Karen has headed both non-profit and private organizations that promote access and independence for deaf and disabled groups. She served as CEO of SignOn, a company that provides communication access for deaf people throughout the country. Karen also founded and directed Thresholds Bridge for the Deaf
, a community-based psychiatric program. She knows how to navigate the most challenging waters.
Liz oversees daily operations at CaptionAccess. She is also a CART and C-Print captionist, as well as a sign language interpreter. Liz began working with deaf and hard-of-hearing people in 2002. In her spare time, she and her husband Corey foster and work with rescue dogs. Liz lives in central Ohio with Corey and four furry kids.
Susie is a realtime captionist who also handles a myriad of administrative jobs for CaptionAccess, including scheduling assignments, interacting with customers, and mentoring other captioners. An avid cyclist, Susie lives in northeastern Oklahoma, where the wind is always at her back. Except when it’s not.
Karen is a CART captionist who also provides technical and administrative assistance for CaptionAccess. In her previous life, Karen was a software analyst, writer, editor, and project manager for IBM in Santa Clara, California (because you’re not really allowed to do anything else if you live in Silicon Valley). She loves to surf, read, and spend time with her family.
Brittany is a TypeWell transcriber who assists with scheduling and other administrative duties. She lives in northern Utah and is an avid reader and lover of all holidays. When Brittany takes a holiday from CaptionAccess, you can often find her baking.
Terry is a deafened military veteran with more than 25 years of experience across all aspects of financial and operations management. His clients have included HSBC, Brunswick Corporation, LG Electronics, and Orval Kent Foods. He claims to be the ONLY reason CaptionAccess survived its first 18 months as a start up. We call him The Bean Counter.
We tried to coax our support, systems, and software people to the camera with Mountain Dew and Cheetos. Unfortunately, they refused to come out of the basement into the burning sunlight, but they’re there!